TERMS & CONDITIONS

The Crackup Sisters have terms and conditions.

We work within the laws of Australia. We are respectful to the Koa people past, present and future. We are thankful to be creating and delivering performances, experiences and opportunities for all beings to enjoy. We empower all to be respectful of yourselves, one another and the universe we are present in. Please speak with kindness, experience with an open mind and share love from your heart. When you are with us be in that moment. Wide eyed and smile, it truly changes yours and all our energies.

OUR CONTENT IS PROTECTED BY INTELLECTUAL PROPERTY LAWS

Text, image files, audio, video clips and other content on this website is the property of The Crackup Sisters and may be protected by copyright and intellectual property laws of the artists. Copyrights and other proprietary rights in the content on this website may also be owned by individuals and entities other than, and in addition to The Crackup Sisters.  The Crackup Sisters expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined by copyright law, and as described below.

FAIR USE IS PERMITTED

Fair use includes the use of copyrighted materials for promotion of The Crackup Sisters. Unless otherwise noted, users who wish to download or print text and image files from this website for such uses may do so without The Crackup Sisters express permission, provided they comply with the following conditions:

  • The author and source of the content must be cited as is normally done for printed work
  • The citation must include all copyright information and the URL
  • No content may be altered or modified
  • All other terms or restrictions which may apply to the individual file, image or text must be respected

By downloading, printing, or otherwise using text and image files from The Crackup Sisters website, users agree and warrant that they will limit the use of those files to fair use, will comply with all other terms and conditions of this license and will not violate the rights of The Crackup Sisters or any other person or entity.

COMMERCIAL USE IS RESTRICTED

Unauthorised commercial publication or exploitation of text, images or content of this website and company is specifically prohibited. Anyone wishing to use any material for commercial use, publication, or any purpose other than fair use must request and receive prior written permission from The Crackup Sisters. Permission for such use is granted on a case-by-case basis at the sole discretion of The Crackup Sisters and dogs. Please respect a usage fee might be the right thing to do depending on the type and nature of the proposed use.

Shopping Terms & Conditions

The Crackup Sisters provide their services to you subject to the following conditions.

ELECTRONIC COMMUNICATIONS

When you visit The Crackup Sisters or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

RISK OF LOSS

All items purchased from The Crackup Sisters website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Of course, give us a call and we’ll see what we can do.

PRODUCT DESCRIPTIONS and Experiences

The Crackup Sisters are as upfront as possible. However, The Crackup Sisters do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If you experience a product or activity as different – that’s your perspective.

APPLICABLE LAW

By visiting The Crackup Sisters House, Yard and Dustarena, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and The Crackup Sisters or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to The Crackup Sisters or to products you purchase through The Crackup Sisters shall be submitted to confidential arbitration in Australia, except that, to the extent you have in any manner violated or threatened to violate The Crackup Sisters intellectual property rights, The Crackup Sisters may seek injunctive or other appropriate relief in any court in The Crackup Sisters, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Coming To Our Place Terms & Conditions

The Crackup Sisters empower you to take responsibility for yourself. If at our house, yard or Dustarena and you wish to engage or not in an activity we respect your choice. Please respect our choice to deliver these experiences to you. Please tread carefully on the earth and be gentle with our hand-crafted things. We expect you to look after our things like your Nanna’s fine china.

PRIVACY

Your privacy is important to us so we do not share information about your order unless necessary. If you are shipping our products to destinations outside Australia please be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. Customs authorities require us to state the value of the item directly on the package.

TICKETING TERMS AND CONDITIONS:

TICKETS

These terms and conditions apply to all tickets purchased from The Crackup Sisters: in person ( you lucky thing ), by telephone or online.

  • This ticket is not refundable, not transferable and cannot be used with other discounts/ promotions.
  • All prices quoted are in Australian dollars and with Goods and Services Tax (GST) applied when applicable.
  • Please be aware that all prices are subject to change.
  • You must present your valid ticket(s) at our ticket box and we shall have it on file too.
  • Tickets may only be used once.
  • Dated tickets are only valid on the nominated date.
  • If you have purchased a concession ticket please present appropriate government issued identification on entry.
  • Valid identification cards, include:Seniors card-holders (all states), Australian veterans' affairs gold card-holder
  • If you arrive late – you will see what you can in the time that remains for the event you bought a ticket to.

Tickets may not, without the prior written consent and an under the table fee to The Crackup Sisters, be resold or offered for resale at a premium (including via online auction sites) or used for advertising, promotion or other commercial purposes (including competition and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may
be refused admission.

CANCELLATION FEES

We can make refunds but it’s fiddly and it takes us time. So we gotta charge.

20% fee for cancellations and changes

We know things happen and sometimes you get stuck on the wrong side of the river and you’d rather be with us. We’ll assess your story (please make it a good one) on a case-by-case basis.